ONLINE TEAMS TRAINING

Wednesday 29th April 2026

Location: Teams link to be provided

Facilitator: Dr Tracey Henderson

HALF DAY TRAINING (Animal Safe)

Cost: $249 (inc GST)

Time: 8.30am to 12.30pm

Includes: morning tea

Suitable for: inspectors, in home services, maintenance teams or others who interact with dogs as part of their role but are not required to handle or capture animals.

FULL DAY TRAINING (Animal Management)

Cost: $497 (inc GST)

Time: 8.30am to 2.30pm

Includes: morning tea and lunch

Suitable for: new and experienced Animal Management Officers, Local Laws, Rangers, shelter staff, rescue charities, groomers, and animal sitters.

What's Covered In Our Training

Our foundation training focuses on four key modules that build a strong understanding and practical applications in reading body language and behaviour, translating body language into risk assessment tools and safe decision-making, practical handling skills, and establishing if behaviour reflects emotional distress or a training issue.

Our half-day Animal Safe training delivers module 1 only. Our full-day Animal Management training delivers all four modules.

MODULE 1

Fundamental Dog Body Language and Behaviour

  • Common & complex behaviour and body language

  • Behavioural characteristics of high risk dogs

  • Accurately read body language and behaviour

  • Impacts of fear, anxiety & stress and how to reduce them

  • Using behaviour to assess risk and make safe decisions

  • Reducing risk when approaching dogs

  • Exit strategies and leaving high risk situations

  • Fundamental PPE and protective equipment

  • How to protect yourself from bites or attacks

MODULE 2

Fundamental Cat Body Language and Behaviour

  • Common & complex behaviour and body language

  • Feline-specific behaviour signals

  • Understanding why cats aren't small dogs and why it matters

  • Applying behaviour interpretation to safe handling and containment

MODULE 3

Safe Capture and Handling
Practical session (only in person)

  • Safe approach and control measures

  • Use of restraint equipment

  • Safe handling and transport of dogs and cats

  • Accommodation and housing considerations (where applicable)

MODULE 4

Mental Health Disorders and Training Problems

  • Distinguishing potential mental health disorders from training problems

  • Determining appropriate responses based on potential mental health conditions

  • The impact of mental health conditions on dogs in the community

  • Common problem behaviours including barking, escaping, and biting

In line with our Fear Free Certification our workshops do NOT include the use of live animals. We use detailed video footage recorded in our behaviour clinic, at partnering council facilities, and content submitted by experienced field officers to best capture subtle changes in body language and behaviour that are fundamental to risk assessment and early intervention.

TERMS AND CONDITIONS

Bookings close 7 days prior to the advertised date of this workshop. Any cancellations received before this time will be refunded in full (or a credit put towards a future training). Cancellations or withdrawal from the workshop after the closing date must be paid in full. If we are unable to meet the minimum numbers required you will be notified and your payment refunded in full.

We acknowledge that we work and live on the traditional lands of the Kaurna and Ngarrindjeri people and recognise their deep and sacred connection with land, water, and animals.

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